Client

S&P Global Platts is the leading independent provider of information, benchmark prices and analytics for the energy and commodities markets

'Platts On The Net' Native App

My Role

Senior UX Designer

My Role

Information Architecture, UX Lead, Research, Wireframes, Prototyping, Interaction Design, Ethnographic Research, Organising Workshops, Stakeholder Management, Card Sorting, User Testing, Documentation

Overview

Platts On The Net (POTN) platform that serves real time data to a global oil market. This project was to propose a mobile "real time" alert to Platts existing subscribers to the business. Project focus was to target approximately 35-50 clients across all regions.

Challenge

Would the user find some or more value in a native app? The business proposed designing and building an MVP native application both in iOS and Android.

Research & Analysis

User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. We used a raft of sources for our initial assumptions - existing business knowledge, platform data, user interviews, client feedback.

Discovery Workshops

User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. We used a raft of sources for our initial assumptions - existing business knowledge, platform data, user interviews, client feedback.

Design

With the proper planning, we were able to confidently move into creating wireframes for the app. We took the decision to focus more on the functionality and structure of the app, opting for low-fidelity wireframes with very little detail. Ultimately, we could add design elements in later, what was important for our users, was that the product (above all) was clear and simple.

Wireframes

User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. We used a raft of sources for our initial assumptions - existing business knowledge, platform data, user interviews, client feedback.

Flow Diagrams

Flow Diagrams